Issue Information
 

Volume 41 No 5 July 2008

German Airport Special

4 News…News…News

German Airport Special

14 German Airport Review
Tom Allett provides a round-up of German airport news from the last 12 months.

20 Hamburg: Moving Forward
Tom Allett reviews another successful year for Hamburg International.

22 Düsseldorf International
Airports International considers why Düsseldorf International is Germany’s up and coming international hub.

28 Weeze – The First Five Years
A former Cold War air base has now been transformed into a successful commercial airport. Tom Allett reports.

Environment

31 Germany’s Green Ambitions
Barry Mansfield looks at Germany’s efforts to soften the environmental effects of its air transport business.

34 Improving the air
Carroll McCormick explores Sea-Tac’s wide range of air improvement projects.

Operations

36 A Lesson For All?
Carroll McCormick explains how Vancouver International Airport has improved its arrival procedures and facilities following the tragic death of a passenger.

37 Your Call…
When Newcastle International Airport wanted to reduce the burden on its customer service staff and boost its efficiency, it turned to Nortel’s Interactive Voice Response (IVR) communications system. Richard Maslen reports.

41 Product and Service Announcements
A review of recent industry product and service announcements.

42 Events Diary
Global listing of the industry’s forthcoming events, updated regularly on our website.

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